Articles on: P.O.s
This article is also available in:

Void Purchase Order in DPO

The Void Purchase Order feature in DPO allows authorized users to cancel P.O.s that are no longer needed without deleting them. Voided P.O.s remain visible for tracking and auditing but cannot be processed further. This guide explains how to void a P.O. and what permissions are required to do so.


How to Void a Purchase Order


  1. Open the P.O. you want to cancel
  2. Click the **“X” icon (Void**) in the top right corner







  1. Confirm the action by clicking: "Yes, void Purchase Order"







You don’t see the X icon (Void) in the P.O.?

Activate the corresponding permission


If you are not an admin:

Contact your DPO Book Administrator to request access.


If you are an admin:

  1. Open SettingsUsers
  2. Open the relevant User Profile **and go to **Permissions
  3. Enable: "Can void**"**
  4. Click Save to confirm your changes







Understanding the Status


Once a purchase order has been voided, it is not deleted.

It remains accessible through the:

  • “Voided” filter in the View section.


This ensures full traceability, as Digital Purchase Order never deletes purchase orders and every P.O. ID is retained for documentation and compliance purposes.

 





Questions or need help?

Our customer support is always available to help with any questions or setup assistance


Contact us

Email: support@digitalpurchaseorder.com

Support: +1 888 DPO 7254

Support Int'l: +44 20 331 88 338

Berlin Office: +49 (0)30 55 572 5956


Or book a personalized support call

We look forward to hearing from you.

Updated on: 29/05/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!