How to Void Purchase Orders
The Void Purchase Order feature in DPO allows authorized users to cancel P.O.s that are no longer needed without deleting them. Voided P.O.s remain visible for tracking and auditing but cannot be processed further. This guide explains how to void a P.O. and what permissions are required to do so.
Video Tutorial
Prefer a visual walkthrough? Watch our video tutorial to learn How to Void Purchase Orders
How to Void a Purchase Order
- Open the P.O. you want to cancel
- Click the “X” icon (Void) in the top right corner
- Confirm the action by clicking: "Yes, void Purchase Order"
After Voiding a P.O.
Once a P.O. has been voided, its status changes to VOID and the P.O. remains available in DPO for reference and audit purposes.
The P.O. overview displays:
- The date the P.O. was voided
- Who voided the P.O.
- The original P.O. information for reference
This provides a clear record of when and by whom the P.O. was voided.
You don’t see the X icon (Void) in the P.O.?
Activate the corresponding permission
If you are not an admin:
Contact your DPO Book Administrator to request access.
If you are an admin:
- Open Settings → Users
- Open the relevant User Profile and go to Permissions
- Enable: "Can void"
- Click Save to confirm your changes
Understanding the Status
Once a purchase order has been voided, it is not deleted.
It remains accessible through the:
- “Voided” filter in the View section.
This ensures full traceability, as Digital Purchase Order never deletes purchase orders and every P.O. ID is retained for documentation and compliance purposes.
Questions or need help?
Our customer support is always available to help with any questions or setup assistance
Contact us
Email: support@digitalpurchaseorder.com
Support: +1 888 DPO 7254
Support Int'l: +44 20 331 88 338
Berlin Office: +49 (0)30 55 572 5956
Or book a personalized support call
We look forward to hearing from you.
Updated on: 28/08/2026
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